![]() ![]() Make sure that a known working printer USB type A and B cable connector is used.If the printer does not print, capture the error message and search for the error message in the Lexmark Support Site.Ĭheck the actual connection between your computer and the printer.Press Menu or Settings > Reports > Menu Settings Page.Print the Menu Settings Page to determine if the printer hardware is working. Otherwise, capture the error message and restart the printer again. Make sure that the printer is on the Ready state. Turn off the printer and turn it on again after a minute. The communication depends on the connection of the devices whether through a USB or network ( Ethernet or wireless) connection. ![]() It is important that the printer is communicating properly to the computer to be able to print and/or scan. Troubleshooting a communication failure issue Issue description ![]()
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